FAQ

How can I buy from ? 

Direct contact with our customers or sales on the site

________________________________________
Can goods deliver to my country? 
Yes, we deliver to every country on the earth
________________________________________
Do I have to pay tax? 
Maybe. It depends on what country you are receiving the goods in.
________________________________________

How much does shipping cost? 

It depends on the quantity of goods, the shipping method, and the country. Use the website, Online inquiry to our sales.

________________________________________

How about the insurance?

It’s depend on the choice of the trade iterm.

________________________________________

How long does it take to deliver the goods? 

If the stocks, Most normal sized orders are sent out within 1-2 working days. 
Courier delivery (UPS, FedEx, DHL) takes 2-4 days depending on your destination. 
Else, According to the actual number of orders, delivery of different.
________________________________________
How can I get the best prices? 
You get cheaper per-item prices when you buy larger quantities. Use the website to see prices.
Returning customers receive better discount levels.
________________________________________
Is it safe to buy from alibaba? 
We give you more guarantees than anyone else.
Buying from alibaba is safe, secure and simple.
alibaba offers you secure payment, guaranteed quality and guaranteed delivery.

The other way, you can choose offline deal. it safe same.

________________________________________

What if the product does not arrive? 

We guarantee your products will arrive safely in your destination country.

The insurance is necessary.

________________________________________
Can I copy your website text and pictures for my re-selling business? 
You are welcome to copy the Renda product pictures and product descriptions, for use re-selling these products.

________________________________________

Can I visit Renda? 
Yes, you are welcome to come and meet us here China.
________________________________________
How can I speak to Renda about product questions or other queries? 
We will offer you full pre-sales and after-sales support via phone, email, live chat, mail, or face-to-face meetings.

Company Information

Beijing OCEAN RENDA Petroleum Equipment Co., Ltd(hereinafter referred to as “HYRD”) is an wholly-owned subsidiary of “Sina-America Renda Group Company” in China. Established in 2006, HYRD has the registered capital 12.5 million RMB and average annual operating income 50 million RMB,majors in exporting and importing oil and gas drilling machinery and equipments, with the logistics and technical services as the carrier. And it is a highly competitive professional company with the rapid development in the energy industry.