1.What would be your delivery date?

It is normally for the production cycle is 2~3weeks.

2.What is your deliver type?

For the deliver type, we mainly handle it by FOB, CNF, CIF, EXW. It is depends on the client’s need.

3.What is the package for #www?

It is mainly made by exported wooden package.

4.What is your Minimum order quantity?

1 set

5.Does your price valid all the time?

Because the cost and exchange rate changing rapid, so all of our quotation for you is with 30 day valid.

6.How could I know your products’ specification is suit for our country power?

We will according your need, and after your confirm to make suitable voltage and frequency products. 

7.Could I get spare parts?

We will enclosed with some quick wear part for your order.

8.How do you delivery my orders?

As most of our products are heavy and large, so most of our products are delivered by sea or Railway, airfreight or express can also be arranged upon request.

9.What documents can you provide me for Customs clearance?

We will provide you with usual documents: Commercial Invoice, Packing List, B/L. The other documents can also be provided upon request.

10.What about the transportation security?

According to your orders,we will suggest you to buy a suitable insurance for the products.

11.Do you provide any help about the Product Operations?

We have English Manuals for all products, which can help you to know the operation easily,besides for any question about the products,you can feel free to contact us for suggestion.

12.When I come to China, What services can you provide?

When you come to Shanghai,we will provide you with the transportation support, take you to visit the factories, offer purchasing suggestions,help you check the products,and for any help you need,you can just feel free to let us know.

13.How to know my order progress?

We will keep you posted, and let you know the newest information until you receive your order.