1.Q:who are we ?

 

  A: Quanzhou Huaxun Machinery Making Co., Ltd is a leading paper convert machine manufacturer .our product sale spreads all over the world,in many counties,we have our own agent.Our products widely cover toilet paper machine,towel paper (kitchen towel )machine,hand towel machine,facial tissue machine,napkin paper machine,craft paper machine,and other relative machine,etc.

 

2.Q:what is our payment terms?

 

   A:our general payment terms is TT.Before production,our customers should pay 30% down payment to us,then pay 70% after the machines are all ready to ship to buyer.(For other payment terms,also can be communicated by buyer and seller two parts.)

 

3.Q:what is our warranty?

 

   A:our warranty is one year,the parts can be replaced freely within one year,after one year,we also will provide slove project asap for any problems you have,will try our best to help you out of trouble.

 

4.Q:what is our service?

 

  A:If you just enter this line and new for paper convert business. We will provide properly program from jumbo roll paper to finished products, to help you get familiar with this line and start business well.

 

      2.We can help you to get the documents you need for customs clearance to help you make it easy.

 

      3.Before the machine delivery,we will test the machines in our factory and make sure they are running well.If customers want to come to our factory to test the machine,it is ok,and we will send car to pick them up at the airport.

 

      4.We will provide the manual and operating CD along the machines to customers,if necessary,we also can send technician to your factory to help you install and training your workers to operate our machine.

 

Your satisfaction is our goal,we will try our best to give you the best service,so for any suggestion,will be very appreciated.Have any questions,feel free to contact us,will reply you asap.