Q1: Are you factory or trade company?
A1: We are factory.

Q2: What's the exactly address of your factory?
A2: Our factory is located in fanshi Industrial Zone Longshan twon CiXi Ningbo City zhejiang

Q3: Warranty terms of your machine?
A3: One year warranty for the machine and technical support according to your needs.

Q4: Will you provide some spare parts of the machines?
A4: Yes, of course.Genuine spare parts will be provided with the best price.

Q5: What about product package?
A5: We pack our products strictly with standard seaworthy case. You can ask us for package photos for reference.

Q6: What about the voltage of products?Can they be customized?
A6: Yes, of course. The voltage can be customized according to your requirement.

Q7: Which payment term can you accept?
A7: 40% T/T in advance, 60% T/T against the B/L copy (based on CFR/CIF terms)

Q8: How long will you take to arrange production?
A8: For 380V 50HZ normal models,we can delivery the goods within 7-15 days. For other electricity or other color customized machine, we will delivery within 25-30 days.

Q9: Can you accept OEM orders?
A9: Yes, with professional design team, OEM orders are highly welcome.

Q10: Which trade term can you accept?
A10: Available trade terms: FOB, CIF, CFR, EXW, CPT, etc.

CE