1. Q: as a new customer, I want to know the payment terms between us.

Normally the following 2 terms of payment are acceptable:

1) 30% deposit by T/T, and balance again copy of shipping docs.

2) For small order, 100% T/T in advance.

3) L/C at sight is accepted for orders at amount of more than USD10, 000.

4) Sample charge: you can pay through western union or moneygram.

2. Q: How can I get the samples?

Exist samples are free of charge.

OEM samples needs sample charge.

Air freight should be paid by customer.

You can find much more fashionable styles from our professional website, as we update our website frequently.

3. Q: How long is the delivery time?

Vary from 20 days to 25 days depending on the styles and quantity of products ordered.

4. Q: What is the minimum order quantity?

5,000 pieces. The more you order, the cheaper prices you'll get!

5. Q: What service can I get?

1) Quick responses with full attention within 24 hours.

2) Free samples, courier charges on account of customers.

3) OEM orders are welcome.

4) Samples and production status updated promptly.

6. Q: How many styles of packing?

carton style: as your request

carton size: according to the tube's size

Note: normally make FOB shanghai price first, after customer confirmed what package they need or after goods ready, we can calculate freight.

7. Q: How do you do regarding quality control?

1) Quality is prior, every worker keeps the QC from the very beginning to the very end.

2) All raw material we used are environmental-friendly.

3) Skillful workers care every detail in handing the stamping, printing, packing process and so on.

4) Quality control department Special responsible for quality checking in each process.