About Shipping

1..The Shipping cost discount and delivery day depends on the buyers area. 

2.Any transportation problem happens in China, we will take full responsibility.

CARLOS is a manufacturer specialized in electronic cigarette research, development, production, sale,  and service. We produce the latest E-cigarette, and all kinds of Accessories.

Our Market
Our products are widely accepted in countries in North America such as USA, Canada, in European countries such as UK, Germany, France, Netherlands, Greece, Sweden, Ireland, Swiss, Austria, Luxembourg, Belgium, Italy, Spain etc.

Why you choose CARLOS

1. Welcome to visit our factory before you place an order

2. High Quality Control with  CE,ROHS certificates

3. More than 200 employees, annual sales is up to 60 million US dollar.

4. Export to 60 countries ,have many experience and stong ability to export

5. Prompt Delivery: 3-7 days

6. Customer's Designs and Logos are Welcome

7. Earth-friendly Products with cheaper price

8. OEM & ODM are welcome

9. We have strict quality inspection IQC, IPQC, FQC and FQC to ensure the quality of products.

10.Competitive Price , Fashionable Design,Best Performance, High Quality

How to Order 

1.Pleae tell me model, quantity, color, battery capacity etc. We will estimate shipping cost for  you soon

2.Tell me your shipping details if no problem about price. I will send you PI to confirm

3.Producing and shipping will be arranged soon after payment

4.Tracking number will be provided, and tracking frequently for you!

About Payment

1. We accept PayPal ,Western Union and T/T

2. 30% deposit and 70% before shipping.

3. No payment collection. We only can deliver goods after getting full payment 

About After-sale Service

1.ONE-year Warranty Policy

2.If the product is defective, please notify us within 3 days of delivery. We will replace the broken parts with new parts in the next order 

3.All products must be returned on their original condition, in order to qualify for a refund or exchange of goods.

4.Buyer is responsible for shipping cost of returning, seller is responsible for shipping cost of resending.