Our Service

LAMP has a perfect service system, including pre-sale service, in-sale service and after-sale service. To provide high quality service for our customers, we train every salesman with necessary product maintenance knowledge and organized a Technology Supporting Department with a group of excellent and professional engineers. Any problem you can contact us at any time you like.

After-sale service:

1. Lifetime free maintenance and upgrade.

2. Complaint respond period not exceed 24 hours; maintenance guidance and problem solution supplied in 48 hours.

3. Customer satisfaction tracking report.

4. Free technician training.

5. Full set of documents free of charge, which including installation guidance, software operation manual, easy maintenance manual and control system software CD and so on.

6. Special service for big project, such as stadium, exhibitions, squares and so on.

Shenzhen Lamp LED Display factory was established in 2004 with the technical background from The Huazhong University of Science and Technology (TOP 8 in China) and Tsinghua University (TOP 2). Our whole production line equipment was sourced from Germany and Japan. The newly established laboratory has also enhanced our quality test to a higher level. Now Lamp is active in over 90 countries, in 2012 Lamp has posted sales of over 50 million US dollars