Q1. Are you trading company or manufacturer ?

A: We are factory.

Q2. What about the lead time?

A:Generally it is 5-10 days if the goods are in stock. or it is 7-30 days if the goods are not in stock, it is according to quantity.Mass production time needs 1-2 weeks for order quantity more than 

Q3. How can I get your price list?

A: Please send us your email or fax and order information Quantity, Specification (steel type, thickness, width, surface finish), then I can send you the price list.

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to order?

A: Please send us your purchase order by email or fax. Or you can ask us to send you a proforma invoice for your order. We need to know the following information for your order.
1) Shipping information-company name, street address, phone number, fax number, destination sea port
2) Product information Quantity, Specification (steel type, thickness, width, surface finish)
3) Delivery time required
4) Forwarder's contact details if there's any in China

Q6. Is it OK to print my logo on The product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes,.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.