Q: How to get a baluster parts design  sample?

A: Customers need to pay baluster parts design sample fee and express freight, but the sample fee will be returned after placing an order.

Q: How to pay express charges if order Art Aluminum Villa samples?

A: For those customer, who has DHL, FEDEX, TNT, UPS account, can give us your account and we will send the samples by freight collected. For those customers, who do not have an express account, we will calculate the express freight charge for you and you can pay the freight charge directly to our company account. Then we will delivery the Art Aluminum Villa  samples by prepaid.

Q: How to pay  sample charges?

A:You can pay to our company account. When we received the sample fee, we will arrange to make the samples for you. The prepare time for sampe will be 7days .

Q: What is your terms of payment?

A:Usually, we accept T/T, irrevocable L/C at sight. For regular orders, we prefer 30% of total amount as down payment and the balance paid before delivery.