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FAQ
1. Q Can I get product samples
A To obtain samples, please contact us at the following TradeManager cn13437699811;QQ2975059545
2. Q Do you have a catalogue
A Yes we do have a catalog. Don’t hesitate to contact us to ask us to send you one. But remember that Kingtai is specialized in providing customized products. Another option is to visit us during one of our exhibition Shows.
3. Q What guarantee do I have that assures me I will get my order from you since I have to pay in advance What happens if the products you shipped are wrong or poorly made
A Artigifts has been in business since 2011. We building strong and long-term relationship with our customers. Our reputation among customers and their satisfaction are the main reasons for our success.
4. Q How can I get a tracking number of my order that has been shipped
A Whenever your order is shipped, a shipping advise will be sent to you the same day with all the information concerning this shipment as well as the tracking number.
5. Q Why can’t stainless steel be plated
A As general rule, it is that only Brass, Copper, Iron, Zinc alloy can be plated in our facilities.
6. Q Is it possible to have 2 plating on the same item (Gold Nickel plating is all right)
A Yes, “double plating” can be done. But, if you plan to make an order with such process.
7. Q You are factory or trading company 
A We are factory direct sales.
8. Q Where are you located
A Our Factory ,Marketing department, are located in Huizhou City, Guangdong.