About Shipment
1) UPS/DHL/EMS/HKEMS/FedEx/TNT and so on express(door to door);
2) By air or ship; Pls choose your favorite shipping method according your exclusive demand;
3) The shipping cost depends on different weight;
We will choose the cheapest and safest way according your detail quantities;
4) Normally, it will take around 3--7days from China to destination country.
Pls noted that some remote place will need more around 1-3days.

 Machine weight:

- Product weight:62g
- Product size:43*41*11.6mm

 Packing size:

- Box size(a):98*98*80mm
- F-box weight (a):170g

- Box size(a):98*98*80mm

- Packing quantity:50 pcs

Packing:
1 x smart watch
1 x USB charger
1 x manual

Payment terms : Paypal, western union

Warranty : 6 month

All the product has been strictly quality control and testing to ensure 100% perfect before ship out .

Test the product ,ensure all is good

then ship out .

Warranty is 6 month , if in 3 days ,product has quality problem , please contact us and take photo to us , then we will change

new one for you .


After 3 days, if product have problem , 2 ways to solve the problem

1) We provide free accessories, to send together with your next order

2) If can’t solve the problem , send back to us please

Q: How can I get your price list?
A: Please leave your contact way such as Email/Skype/Trademanager to us.
we will contact you and send our quotation to you asap.
Q:How to get samples?
A: If you need to order sample,please kindly arrange sample payment.
Q:How much is the freight cost?   
A: It depends on the quantity,weight, carton size and your area.
Q: Can we have our logo or company name to be printed on your products or the package?   
A: Yes,we provide customization according to your requirements.
Q:What's the payment method?
A:You can pay by T/T,Western union,PayPal.  
Q:What is the Lead time?
A:It is usually 3 days for sample order.For bulk order,please contact us directly.
Q: Do I need to charge the batteries before using them?
A: Yes, you should charge the batteries fully before first using them

Q: It doesn't work,what shall I do?
A: Check if it has power.
- Check if you put TF card yet, or change the card.
- Change the resolution, frames per second.
- Insert the larger capacity memory card.
- Make sure the card has been installed correctly (during the installation process, you should hear a clicking sound).
- Delete unnecessary files from the memory card to release space.
Q: It is not able to charge, what should I do?
A: Try to change another USB cable or AC adapter.
- Try to reset.
- Take the card out and try again.
- Contact us for help.
Q: Video is not clear
A: Ensure that the camera lens is clean.
- Wipe off the dust and dirt on the lens, and then shoot.

Shenzhen hiego Trade Co., Limited was established in 2010. Our price advantage, quality assurance and intact service system make us excellent in our field. The main products include self balancing scooter/sport camera/power bank/quadcopter etc..

We always focus on 'innovation, quality & service'. With the expansion of our production scale and our efficient marketing teams, we have established distribution nets all over the world. Now, we are able to sell our products to clients in more than 10 countries and regions including Southeast Asia, the Middle East, the United States and Western Europe.

In order to provide the best products, we will continue to adhere to our spirit of "Unity, Fighting and Realistic, Innovation" and we will keep the business philosophy of "Quality First, Customer First" in our mind forever. We will give full play on our own advantages and create a better future.

We are looking forward to establishing cooperative relationships with you. Please contact us for more information.