Pre-sale service

Service 1:online 24 hours and serve you at any time.

Service 2:there is professioanl production personel checking products' quality periodically,production process during production.

Service 3:Our Qc team will check for  products'quality/size/style/quanity/accessories/packgae etc after finishing .if all goods meet customers requirement,we will contact our forwarder and ship all items out.

Service 4:After shipping out, we will provide the tracking number to track your goods status.

After service

Service 1:Two years warranty for any accessories from sending out your goods when accessories are broken  or leds become faint or broken

Service 2 :if you are satisfied with our products and place your second/third/.....order from us , more discount are waiting for you.

1.The sign can be used in outside?

Answer: Yes,absolutely,Used in outdoor or indoor,they are waterproof

2.i want to purchase the sign,What should i offer?

Answer:Provide your sign or logo (it would better if you can provide vertor file or original file )

Tell me size of letter

Answer:Offer your favorite style

The font and the color you want

When we get these information ,we will quote price.

3.What products do you specialize in?

Answer:We specialize in all led related products

Main products are

led channel letter series( frontlit sign .backlit sign,acrylic light sign, resin sign, 3D sign.,Etc)

Acrylic board series(neon sign board, led open sign,hanging acrylic board,slim led display ,led writing display etc)

Light box series(slim light box,crystal light box,hollow light box,double sides, light box etc)

4.Can it be installed o the wall easily when I get my sign?

Answer:yes , easy to install it,we will provide 1:1 installation drawing and manual, but if you can’t handle it , pls contact me at any time, we will help you finish.

5.How long is the delivery time?

Answer: 2-6 working days (except holidays) on production of course,if big quanity,it will take more times.

6.I am so concerned about quality of products,can i buy a sample from you?

Answer:Absolutely, sample order is welcomed

7.What about price?

Answer:Our price is so reasonable at good quality,In a word, Contact me /send me inqury at any time , you will know price and satisfy the price.

8.How to make payment?

Answer: PAYMENT TERM ---Western Union ,T/T,Moneygram  50% Deposit For Bulky Order,Balance Paid Before Shipment Paypal(Only For small Amount, No More Than $200)

Any inquiry is welcomed.