FAQ

Q1. Why Choose Us?

1) 10 years OEM production experience, 5 years gold supplier of ALIBABA.

2) Accept PAYPAL,HSBC and Ali Secure Payment, Trade Assurance.

3) Insist quality first, customer is our gold, make sure better chips on PCB.

4) 3 times QC process and aging testing from the materials to final products, make sure 100% work before shipping.

5)  FCC CE ROHS Certificiations

6) Best and reliable pre-sale service and after-sale service.

Q2. How about your Warranty and After-Sale service? 

1) all of our products give 1 year warranty

2) man made destroy will be exception

3) when expired, if we still in cooperation, we will continue giving free or cost repairment if still can repair.

4) for reducing the cost of our customers, we can supply the materials or tech support to them, help them fix the problems in their hands

5) We will pay the delivery charge from us to customers if the repair, return or replacement cases happen. 

Q3. Can we customerize the LOGO?

Yes! we did OEM production for many brands or logo, We can help customer printing or engraving the logo on the products, and also packages or manuals. We have our design depart, can do the artwork proof for you asap!

Q4. How to place order?
1) Please tell us the model number, order quantity and other request.
2) Proforma Invoice confirmed, the order will be arranged upon receipt of your payment.
3) Confirm and ship the goods, then tracking number will be sent to you promptly.
4) We will help tracking your goods until you receive them safely.

Company information

Oshining Electronics Co., Ltd. is a newly innovation company with it's head office in HongKong. We mainly produce 3 series products: Bluetooth Headpones, USB Flash Drives, USB Gifts.

For headphones we produce, mainly including:

• Computer wired headphones
• Mp3, MP4 headphones, earphones
• Wireless headphones
• Bluetooth headphones
• Memory card headphones

We have more than 10 years of experiences in headphones. With two factories develop and manufacturing. One factory located in ChangPing DongGuang  produce cheap computer & mp3 headphones, with 150 workers. Another located in GuanLan ShenZhen produce wireless headset & bluetooth headphones, with 180 workers.

With our standard certifications of CE, FCC, RoHS certificated, Oshining products not only sold in mainland China, but also provide professional oversea services. From years of experience we accumulated good business relationship with many different dealers and distributors in Europe, Middle East, south America, Australia, USA and South Africa.

Our Certification

*********************************************Services**********************************************************

• Warranty: 5 years warranty, in 1 year replace for new, after 1 year but in 5 years we will repair in free of charge.

• Samples: Sample order is accepted.

• Service: All requestion response within 24 hours. Latest price will be updated to you.

• Quality Control: Each item has been checked and assured in good condition before shipping.

• RMA: Please send back the defective goods which are within the warranty period, we will repair them or replace for you
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