Quality is the lifeblood of Big master. In order to ensure all products meet our ultimate goal of 0% defect rate, we have implemented the following procedures:

1. IQC: Inspect Raw Material

2. IPQC: Inspect during Production

3. FQC: Inspect Finished Products

4. Quality Feedback for Improving Quality Level

Mobile :86+13925272619

Skype:elovo_sales8

QQ: 2880332873

Nancy

1. How much will the express delivery cost be for the samples?
   A: The express delivery cost depends on the quantity, weight, carton measurement and your area.
   
   2. How can the products be sent to us?
   A: For small quantity or weight less than 20 kgs, sent usually by the express. For orders from 20 to 500 kgs, they can be sent by air to the international airport near you. For big quantity or volume, sent usually by ocean container. The transportation way depends on client's choice. Freight depends on quantity, weight, volume, transportation way,destination country (the international airport, sea port ).
   Note: The items are normally shipped via FedEx, TNT, DHL, UPS, etc. 
   
   3. How soon will my order be shipped? 
   A: Generally, upon the receipt of payment, the items will be shipped out within 2-3 business days. 
   Note: Delivery timeline mainly depends on the carrier services.
   
   4. Can we have our logo or company name to be printed on your products or the package?
   A: Yes. If you want your logo, company name to be printed on the package for the products(custom design package), such as gift box, paper card, the minimum order is 1000 units per model. But also the exact quantity is determined by the exact model. Please contact us for details. You can send us the artwork by email in AI, EPS, TIFF or CorelDraw format.

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