Firstly, We ship the goods to all countries from China.

Secondly, We FREESHIPPING to China Mainland & HK ( HongKong ), OTHER Countries's Customers needs pay for SHIPPING FEE. Normally we using DHL, FEDEX,UPS,TNT, China Airmail (CN post), HK Airmail (HK Post), Singapore Airmail (SG Post) etc to delivery.

We recommend to use DHL and UPS , EMS which we have good discount from Express Company. Hongkong Post Air Mail & China Post Air mail, Both Most need 10-30(or more) days depends on your country, SO which we do not recommend using China post & HK post for Delivery. 

We will leave the tracking number on your order when we have shipped the package, you can get it and check your package after 24hours(Because it will take about 24hours for deliery company to upload the checking information on their web)in the following link:

A.DHL:( 2-4working days)
B.EMS:( 5-10working days)
C.UPS:( 2-4working days)

We are shipping to worldwide except some countries which belong to far area or no related Express service country or you can not accept for additional charge for far area fees.

  Shenzhen Big-master Technology Co.,Ltd is a high technology company, located in Shenzhen, China, founded in 1995, has great interest in Electronic technological progress all the time. Our Innovation Technology Department boot preview and reliable product, service public with earthy and faithful attitude.

  Our major market is in America and Europe, and with extensive global coverage, offer standard and OEM products.

  Android laptop is our proud, naked-eye 3D tablet is our primary promotion, shipments of multi function and multi core tablet ranking front, shipment of big screen smart phone continuing increasing, hope all in one pc can win market acceptance.

  We are continuing improving our team management and staff diathesis, optimizing Production system and Improving quality control, in order to give the product more fashion and value elements to share happiness with friends around the world and create a better life!

1. When you receive the package,please open the package and check all the items are working in good condition before you sign,Don’t sign if the items are broken and ask for deliery company to make a “Damage Certificate Report”. Otherwise we will not provide any warranty and refund.
2. If you have any questions or comments about our products or policies , please contact us by email we will be responded within 24 hours (on buiness day)
3. Customer satisfactory is most important to us. If you have a problem or question regarding your transcation please contact us before leaving any type of feedback or open any dispute on Big-master or paypal. Negative feedback does not solve anything .We will try our best to resolve the issues.
4. If you are satisfied with our items, please keave a posstive feedback for us and also leave us 5 stars rating. We will also leave you postitive feedback. Thanks.

Question A: I want to know something about your company?

Answer: Shenzhen big-master technology Co.,Ltd was found in 1995. We are a leading wholesaler and distributor of all kinds of electronic products. You will have access to the top quality and exclusive design. all the staff members have continuously supplied perfect and effective OEM / ODM manufacturing services and high-quality products to customers at home and abroad with their spirit of innovation .
Question B: What certificates do you have?
Answer: Since Europe and America are our main markets, all of our products are with CE / RoHS / FCC / UL compliant. For some models, the certificates are already available. For other models, we will need your assistance to apply the certificates
Question C: Can you put my brand name (logo) on these products?
Answer: Yes, We can. OEM service is the most important part of our trade purpose. Also we would like to support you for design your own brand packing if you have no idea about the design.
Question D: How much do I need to pay for your OEM service?
Answer: No need to pay extra cost for our OEM service. The OEM cost is already included in our prices.
Question E: What payment method do you accept?
Answer: T/T, Western Union, PayPal ( 4% paypal fee) .
Question F: What is the Minimum Order Quantity (MOQ)?
Answer: 1) MOQ for sample -----1pcs; MOQ for customerized OEM order---500pcs; 
Question G: What is the lead time of your products? (How long do you need to prepare my goods?)
Answer: 2-3 days for sample order; 10-21 days for customerized OEM order (based on different quantities).
Question H: How long do I need to wait before my goods arrive?
Answer: It will take about 3-5 working days for delivery by DHL / UPS express after we ship out your goods.
Question I: What is your product quality?
Answer: 1) Firstly our materials are purchased from qualified suppliers and serious controled by our factory purchase department. 2) Second our factory have the Quality control department and will fully inspection the whole production . 3) Our sales guy will take his / her responsibility to choosing a part of their products from the order for quality testing ; after above and we can allow to delivery out the goods to customers. Our good quality keeps 95% of our customers coming back!!

    Skype:elovo_sales1