FAQ

Payment term?

-Normally 30% advance payment,and the balance have to be paid against documents

-100% irrevocable L/C at sight.

-Paypal,Western Union are acceptable.

Sample

Sample(s) will be provided in condition that:

- Sample request less than 0.5m2/15kgs is free of charge.

- Sample delivery cost will be at buyer’s account

When to start production

Right after our Bank confirms the arrival of the L/C or the advance payment

Delivery Leadtime

Leadtime is around 2 - 3 weeks per container

Packaging

Packing in export standard quality wooden crates hardboard carton boxes and/or pallet based on request

Minimum Order?

1x20ft / 360 - 900m2, dependent on the type of products

Guarantee & Claim?

1. Replacement or repair will be done when any manufacturing defect found in production or packaging.

2. We are not responsible for any defect that caused by the shipping or any force major condition

As a professional world class natural stone supplier, we promise our valuable customers:

1.All enquiries/questions to be replied within 24 hours;

2.Price is the most competitive;

3.To provide 100% on-time delivery for products and documents delivery.

4.To have strict quality control policies and strict execution,we have our own inspector to inspect the goods before shipment, and use strong seaworthy packing method to protect the goods in good condition.

5.All claims to be settled within 24 hours;

Factory 1: Granite and Marble factory, located in Quanzhou, near Xiamen Port(South China), producing tiles, cut-to-sizes, slabs, coutertops, fireplace surrounds, stone carvings, monuments, etc.

Factory 2: Bluestone factory, located in Qingdao(North China), established in 2000, producing blue limestone of China origin. Factory 3: Culture stone factory, located near Tianjin port(North China), established in 2002, specialized in culture stone products, such as pavers on mesh, crazy paving, wall panels, cobblestone, gate posts, roofing slate, slate tiles, etc.

1)Interior: flooring tiles, vanity tops, countertops, tub surrounds, fireplace surrounds, stairs, window frames, window sills, door frames, mosaics, inlay, etc.

2)Exterior: pavers, borders, kerbs, cubes, wall claddings, etc.

3)Semi-finished products: cut-to-sizes, random slabs, small half slabs.

4)Stone carvings: fountain, table and bench, human sculpture, animal sculpture, lanterns, craftwork, carved fireplaces, etc. 5)Monuments: European and American monuments with various designs and colors.