Specification

We ship goods by UPS/DHL/FEDEX/TNT express which takes 3~ 5 days to arrive, or by air cargo which takes about one week to arrive , or by sea which takes about one month to arrive , depending on your actual requirements.

1.Your inquiry related to our products or prices will be replied in 24hrs.

2.Well-trained and experienced staffs to answer all your enquires in fluent English

3.Distributoership are offered for your unique design and some our current models

4.Protection of your sales area, ideas of design and all your private information 

  -Question: What is the Minimum Order Quantity(MOQ)?      

   Answer: 100 pcs per model.     

 
 -Question: What’s the brand of LED chip?   

Answer: Epistar chip.  

- Question: Is this light dimmable?        

Answer: no,   We also can offer dimmable
 
- Question: May I buy samples from you?      

Answer: Yes, samples available.  

- Question: What’s the leading time? (How long do you need to prepare my goods?)  

Answer: 2-3days for sample orders. 7-10days for mass production orders (based on different quantities).   

- Question: How will you delivery my goods to me?  

Answer: We always ship by international express, air and sea.  

5-7 days for air transportation, 3-5 days for international express. 20-40 days for sea transportation.

- Question: What is your product quality?    

Answer: Our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our quality according to AQL standard. The quality control system: IQC→PQC→FQC→OQC. Every process will be checked strictly.  

- Question: What is your waranty?        

Answer: Our warranty is 3 years after delivery.