QIf we need price, which detail should we sent to you?

   A (1) material       (2) size         (3) thickness

        (4) printing      (5) quantity       (6) packing

QCan I split my order into different designs?

   AYes, but the amount for a single design should be reaching to a quantity.

QIs there a price difference for 2 Color vs. 4 Color?

    A there is no price difference. The reason we can offer such a good rate

        is that  we print   4 color CMYK gang runs, so there’s no difference if your

       design uses 1 or 10 colors

PRODUCT QUESTIONS

QHow do I set up my file?

   A Remember to design your file in CMYK at 300 and 100% print size. Include any 

      special instructions in a separate file or separate layer. And don’t forget the bleed 

      and safety areas. Indicate die lines, and kiss cuts on separate layers.

QWhat is a bleed?

  A Artwork must bleed an 1/8” beyond the size on all sides. A bleed does not count 

      towards your final size- you do not pay for a bleed because it is cut off. As an 

      example, if your size is 4” * 4” then the file you submit should be 4.25” * 4.25”.

QDo you offer custom printing (Pantone colors, etc)?

  AYes we do, but in general custom runs

SHIPPING & TIMING QUESTIONS

QWhat’s your turnaround time?

   A roughly 10-15 days after we receive your payment and press artwork, but can 

       take longer. Unfortunately, we cannot guarantee shipping dates.

QCan I get rushed shipping?

   A You can upgrade your shipping to FedEx Overnight (or similar Express service) 

      which may help meet your deadline. Rushed shipping does not affect the

      turnaround time of 10-15 days for printing.

QCan I contact you via the telephone?

   A Definitely, call me any time if you need my help.