1, Packaging details: export wood case or according to the customer's requirements.

2, Delivery detail:30 days after receiving prepayment.

Pre-sale services:

1,  Provide professional technical support according customer's requirments.

2,  Send  the machine catalog and instruction manual.

3,  If you have any questions please contact us online or send us email,we promise to reply you as quickly as possible.

After-Sale services:

1,  12 months warranty.Lifelong maintenance.

2,  Engineers available to service machinery overseas.

3, 24 hours telephone service online.

   1,Communicate with customers 

1. How's your company?

Our company is a professional packaging machinery which is specialized in research and development,design,manufacturing,sale,and service. Company also has a great number of professional technicians who have good skills and experiences in packaging machine.we are able to customize all types of nonstandard packaging machine according to  the requirement of buyer .We have set up a complete system which integrates the production,sales,and post-sale services

2. How's your products?

Our good quality is built on superior material,all spare parts are well-known brand .

The main products include automatic sealing and cutting shrink packaging machine,carton opening machine ,carton sealing machine, vertical and pillow packaging machine ,and more than 10 kinds of packaging machines .

3.How to order the machine?

First we need you to provide your details as many as possible about your requirements , such as packaged goods, the packing material, the bag size, and sealing style etc.  we'll give some suggestions for you,Then we can confirm the type of the machine and draw the contact.

4. How's your price?

Our price is based on the quality, we give the reasonable price to every customer! Here could buy quality of  Europe quality on Chinese price!

5. How's your after-sale service?

We can give you one years warranty after sales ,  we can also send our engineer to your factory to install this equipment and train your staff, but the Buyer should pay the round air ticket cost and arrange the hotel accommodation as well as the means for Seller’s engineer. We will send a free set of spare parts for you change it.

Other: With English manual book, and operation steps videos/CD, to make sure you can easy to use the machine.

6. How to pay? What is the payment term?

We accept T/T, Western Union, Escrow

Payment term: 30% for deposit, 70% pay before shipping.

7.How do we test your machine?

When the machine already ready, we will send you video to check , you can also come to our factory to test and learn how to operate it.

8. How many days will the machine be ready ?

About 15~30 working days after we receive your prepayment,.

9. How do we get your machine after shipped ?

We will give you all documents to get the machine.

10.How to maintain ?

If the machine have any problem, Please send photo or video to us, then we will send you the spare parts or video to teach you how to fix it .

11.What else could your company do?

We are also able to customize  the machines according to your demands , such as the packing speed , the bag length, the max product high, etc.

Hope to cooperate well with all domestic and overseas clients!

12. Contact us:

If you want to know more information about our machines, welcome to contact us and visit our factory any time!!!