A.Package way:

Wooden case or export carton available.

B.Shipping way:

by sea or by air,it all depands of customer's requirement.

 a. The warranty of each ice maker is 12 months.

 b. Online customer service for you.

 c. For any problems or repairments of the machine, you can call our online customer service or you can find the third party to mend it for you while the company supply the relevant small parts within the warranty times.

Shanghai Langtuo Refrigeration Equipment Co., Ltd. is a highly reputable and respected ice machine manufacturer. As one of the notable refrigeration equipment manufacturers, we provide not only ice machines and ice cream makers but also supply ice shaver, cold room etc. Our factory has gained ISO9001:2000 quality certificate and CE certificate. 
With strong abilities and years' experience in the R&D, manufacturing, service and cutting-edge price, we are considered to be the right associate in terms of OEM and ODM ,which is many foreign companies looking for.Try to contact us for a good quality ice making machine with the competitive price.

If you are considering becoming a Langtuo OEM or ODM customer,or just to earn more about the benifits of being a Langtuo partner,pls call or email us.We have a dedicatd professional team to walk with you through the whole partnership process. 

1. What is the Payment Terms?

T/T: 30% in advance as deposit, 70% balance should be paid before shipment.

100% L/C and other payment also possible, depend on negotiable and order conditon.

Sample order we agree weston union or Moneygram.

2. How long is the delivery time?

Normally, within 15 working days after receiving the deposit.

3. Can we do OEM order?

Yes, we can.

4. What is the warranty period?

During garantee period, spare parts is supply free. Because do internation business,for saving shipping cost and time. Normally we will supply some percentage spare parts according to goods value.(Container order)

5. Is sample order available?

Yes, it is. A sample order is acceptable.

6. Which is better for air cooling and water cooling?

Normally small ice maker, Capacity less than  700kgs/24hrs, We suggest air cooled, because:

Air cooling is easily installationMany customer like air cooled.Water charge is heavy.

But for bigger cube ice maker we suggest use water cooled, ice produce  is steady, can use water cooling tower recyle water.