About package :

on the center of the bearing ,we put 2 pieces of plastic covers to protect the hub from damaged during transporting ,and for wheelset ,we  put them into  two thick pearl bags for safe ,outside protecting is for using brown carton .

About shipping:

EMS, reach most of the countries within 5 to 15 business days. Delivery time depends on destination and other factors, EMS may takes up to 25 business days

DHL usually takes 2-7business days, and it may take up to 12 business days because of the      destination and other factors;

TNT usually takes 5-7business days, and it may take up to 16 business days because of the destination and other factors;

About custom :

 From my experiences ,that many countries may meet the custom problem if so ,i hope buyers had better contact me ahead of time ,so that we can communicate how to help you take the goods from custom more successfully .

About delivery:

Normaly ,if goods  is with stock ,for wheelsets ,we can deliver it  within 7 days or faster .for frames ,we can deliver it in 14 days ,but if you want to do painting or put design on it ,the delivery time will be as we tell when communicating .If goods is without stock , delivery time is as we tell .

About warranty:

Warranty for products is 2 year for frames,1 year for wheels . The warranty is only effective to original owner, and is not transferable.Beside ,the warranty does not cover:Normal wear or tear for braking  surface/pads/bearings and pawls in the hub and improper assembly or follow  up maintenance,  damage or failures caused by a crash, impact, abuse of the product, non- compliance   with manufactures specifications of usage or any other fractious reasons;When   the serial number or production code has been deliberately altered, defaced or removed.

Synergy Sports company is  designated to take care the international sales for some carbon bicycle factories, and promote the products as well . For about 10 years of experience for engaging in the cause of carbon bicycle products ,we  are professional in  development and manufacturing , and we have very solid relationships with a vast of makers in this carbon bicycle field ,so our mission is to help friends comes all over the world to find their satisfactory service that with high quality goods for the best price ,good before -after sale service ,and so on ,so far ,our main products are for :

carbon frame :road,track ,MTB,TT,fatbike ,cyclocross

carbon wheel:road ,track ,MTB ,TT,fatbike,cyclocross,

carbon parts :seat post ,bottle cage ,handle bar ,fork ,stem ,quick release ,hubs. ect.