1.Ensure that our product meet the quality standards.Accept Refund or compensation if the product's quality problem.

2.Ensure the jewelry will be delivery on time.

3.Provide warm and friendly service and the afrer-service.We can support you if you need the picture or the Jewelry making tool.

If you have any question, you can feel free to contact with us. We are ready to give you any service.

Guangzhou Lufending Jewelry Co.,Ltd

We have 5 years of Exporting experience.We are a professional manufacturer which is especially producing various kinds of Beads, Rhinestone Jewelry , glass beads ,lampwork beads, pearl,gemstone, European jewelry ,Jewelry Findings etc.,

• How to order the Customized products

We can customize products as per your request or sample. You can email us to tell us the detailed information about the new product, such as the photos, size,material and quantity you prefer, and then we will check it for you. If we can make it, we will quote you the price and MOQ. And if possible, please send samples to us and so that we can make sure that we can make the product mostly same as the sample.

•  Is it possible to order less than your MOQ?

Firstly, the minimum quantity is for per color/per size/per style, not for the mix color/size/style, except the stock items. Most of the items need to meet our minimum quantity, by which we can arrange the production directly. If you only want to order small quantity as sample, we also would like to offer you if they are in stock, or send the similar items for reference

• How is your quality control?

We have a professional QC team with the strong sense of responsibility. The products must to be inspected by our  QC staff before shipment.

• If I want wholesale can I enjoy discount?

We will give you wholesale discount base on your amount. And we want to build a long cooperation with our customers.  If we keep a stable cooperation, we will send new style sample each time to help you promote your bussiness. And we will also give you the best price each time.

• What should I do if the goods I received have problem?

Generally each order need to be processed with many steps by several departments until arrive at you, such as orders-processing department, finance department, assign department, buyer department, inspecting department, logistics department etc. We are trying our best to control all of the departments to make a good job to make sure our customers can receive the goods with satisfaction. But sometimes mistake might happen due to some staffer's careless or transport problem, we are always trying our best to improve our managent and service, as well as other aspects. If you receive the goods that has problem, please contact us by email.