More Information for Customers:

1.Q:Can I get some samples?

A:We are honored to offer you samples for quality check.

2.Q:Do you have the products in stock?

A:Our products are manufactured according to your order except the normal products.

3.Q:What's the delivery time?

A:It usually takes about 7~15 working days,but the exact delivery time might be different for different order or at different time. 

4.Q: How does your factory do regarding quality control? 

A: Quality is priority. We always attach great importance to quality control from the beginning to the end of the production. Every product will be fully assembled and carefully tested before packed.

5. Q:What's your warranty terms? 
A:  We offer different warranty terms for different products. Please contact with us for details.

Scissor maintenance:

1. The scissors all passed rigorous test when out of factory, screw is in the best position so don't attempt to tension it if necessary.

2. Don't use the scissor to cut  air (cut nothing) often.

3. While using the scissor, must not push the moving scissor with your thumb.(refer to the pictures below)

4. Avoid falling, throwing it from high,because it damages scissor badly.

5. Clean the scissor after use it.

                                                      SERVICES:

1) Reply your enquickly in 24 working hours.

2) Customized design is avaliable OEM&ODM are welcome.

3) We offer a refund or exchange if for any reason you are not satisfied with the product, buyer to pay the shipping cost.

4) The item must be returned in new condition and with all the original packaging.

5) Customer is responsible for return postage, but we will cover the expenses in sending the replacement.

6) Shipping charges are non-refundable.

7) We will not take ownership for items lost during returning.

"Contact supplier"or ATM to Contact me directly!

If you need more information . please contact with us  , our contact information:

Zhangjiagang Unique(ICOOL) Tools Co.,Ltd

Contact Person : Wendy

Tel:86-512-58768558   Fax: 0512-58768568

Skype: uniquewendy-xiao   Whatsapp: +86-15962359275

More Quantity . more discount !!!