1  Q: Are you factory?

A: Yes, we are a factory,1 hour away from Yiwu city, or 3 hours away from Ningbo city.

2Q: Can I get Free samples for test from your company?A: Samples are avialable with the sample fee and shipping cost, full refund when placing orders.

3Q: What is the MOQ of your products? A: The MOQ of our products 1000 pcs double hot plate or 2000 pcs single hot plate.

4Q: We'd like to print our Logo on the appliances. Can you make it? A: We provide OEM service which including logo printing, gift box design and carton design.

5Q: How about the Delivery time? A: 15 - 20 days after the receipt of deposit and confirmation on all designs based of normal condition.

6Q: I'd like to know your Payment way. A: Basically, the payment way is T/T , irrevocable L/C at sight, Paypal and Western Union.

7Q:What’s your hot plate H.S. Code ?   A: It’s 85166090.

8Q: Can we use our own shipping agent?   A: Yes, you can. We had cooperated with many forwarders. If you need, we can recommend some forwarders to you and you can compare the prices and service.