Policy for LED Moonflower

1.Warranty:  One year product warranty.From the date you received the lights. During warranty, if there any

                      problems,you can send us photo or video, our engineer will teach you how to repair it,

                      even send you parts for free, shipping free. (Warranty do not including the lamp)

2. Samples can be sent out within one week.   

3. Free parts offered with order.

4. Lifetime after-sale service and technical support.

5. Customize your logo on cases freely.

Figures of LED Stage Moonflower

Packaging details: Carton or Flight case. 

Shipping method: Express, by Air or by Sea.

 Trade Term

We are Translite Co.,Ltd, a led stage light manufacturer located in Guangzhou. 

More than 8 years‘ experience is our advantage, we now have our own workshop, warehouse,  R&D department.We develop at least one new product each month.

All products from Translite must go through the toughest test procedures including 100% functional test,100% aging test,sampling hanging test,1800V high voltage and grounding resistance test, vibration test and etc. to guarantee every single product coming out from Translite are qualified product.

OEM and ODM are warmly welcomed, we can meet all your needs both on hardware and software.

Translite, do dedicate to meeting all your needs.

1.Q: Are you a factory or trading company? 

   A: We are a professional manufactory for more than 8 years.

2.Q: Where is your factory located? How can I visit there? 

   A: Our factory is located in Panyu district, Guangzhou, China. About 40 minutes away from Baiyun Airport. All our clients are warmly welcome to visit us! 

3.Q: How to get the price list? 

   A: You can send inquiry via e-mail / call / fax to us with your detail information (Such as your name, shipping address, telephone, Quantity, etc), we will send price list to you asap. 

4.Q: What's the shiping method,shipping time?

   A: Shipping method can be by Express, by Air or by Sea. It depends on customer's requirement.

Shipping time: by express: 3-7 days,  by air: 5-10 days, by sea: 20-40 days.

5.Q: Can I use my own forwarder to transport the products for me?

   A: Yes, if you have your own forwarder in Guangzhou, you can let them to pick up the cargo from our factory directly or we can also send them to your forwarder warehouse.

6.Q: What's the Payment method? 

   A: We can accept T/T, Western Union, Paypal payment.

7.Q: How to Place an order? 

  A:1. Our professional sales representative will help you on order details
     2. PI will be prepared and sent for your confirmation. 
     3. Please send back us PI with signature and bank receipt if payment sent. 
     4. There will be pictures sent to you during and after production finished.
     5. Shipping will be arranged after balance received.

Warmly Welcome Your Inquiry!