Taizhou Fengde Mechanical & Electrical Manufacturing Co.,Ltd., located in the beautiful Yangtze River Delta in Jiangsu Province, China, is a hightech enterprise which integrates R&D, assembly, production, sales and service of Industrial and Marine Diesel Generator Sets as well as other Marine Electrical Equipments. Transformed from a military industrial enterprise and founded in 1995, Fengde factory and generators assembling centres, covering an area of 15,500 sq.m,, have more than two decades of experience in the design, research and manufacturing of diesel genset in strict compliance with ISO and CE standards. Up to being now, more than 20,000 sets of high quality generaoter set from Fengde have been working well in many fields including railways, oil fields, schools, hospitals, banks, supermarkets, industries, tall buildings, sea ports and military base setc.

What is the advantage of buying a generator direct over the internet through GeneratorJoe as opposed to buying from a local dealer?

A. FengDe supplies many of the best generator products available in the world today at the most competitive prices available. Our factory direct program removes the middle man and generally saves the customer 10-30% off the normal dealer price. Retail stores are usually restricted to one brand. We have a wide selection of products so you get the best model for your application at the best possible price. FengDe gives you the selection and services needed to make it easier to own a generator system.

FengDe provides:

Sales: Competent and knowledgeable salespeople to discuss all your requirements and application and to properly size and calculate all motor starting requirements.

Customer Service: parts and warranty assistance on all products purchased from FengDe.

Technical Support: trouble-shooting service via phone, fax, or e-mail. Shipping to your door or export freight forwarder

Products: We have the best products on the market at the best Prices.  We dont sell junk equipment, cheap imports, cheap hardware store brands or low price volume products that most generator companies wont sell. If we sell it, its quality.

Single or Three Phase? Is a 3-phase generator suitable for the average homeowner or small business?

A. Yes and No. Some manufacturers use an over-sized 12-wire 3-phase generator end for single-phase applications. This allows the generator system to be used for both single-phase and 3-phase applications. The advantage of using an over-sized generator in a 3-phase or single-phase application is to meet motor starting requirements without having to use an overly large diesel engine. For most residential applications are 1 phase (single phase) and using a 3 phase generator is a waste of money and fuel. If you have a 3 phase service you will need a 3 phase generator otherwise use a unit built as single phase. Be cautious, some dealers will try to sell you a 3 phase generator strapped for single phase. You will lose 30% of the generators output and use 30% more fuel to make single phase power.

If your generator system will power air-conditioning units, pumps, heat pumps, well pumps, welders, or irrigation pumps you need assistance calculating your service size let us know. We will make sure you get the right size. FengDe provides this service free. We will insure that the when your generator is built that the voltage is set and the GenSet is tested at the factory before shipment

What is the function of the electronic controller on a GenSet?

A. Most of the engine/generator controllers used today are digital and are designed to provide control of the generator set. (GenSet). The controller system monitors the operation of the engine and generator functions. Typical safety items include low oil pressure, high temperature, engine start over-crank, over/under frequency (speed), low coolant level etc. Modern digital controllers for residential or small business applications are typically a simplified LED indicators a start-stop button with or without auto-start. If the generator has auto-start, the controller can be used to interface with an automatic transfer switch or inverter/battery system to start and stop automatically. Usually manual controls are provided on al generators including those with auto-start. Advanced controllers provides real time monitoring of volts, hertz and amperage in addition to the basic engine/generator safeties and auto-start functions. Complex controllers typically installed on larger generator systems provide engine safeties and shutdowns for low oil pressure, high temperature, engine start over-crank, over/under-speed, low coolant level and also have indicators for low fuel level, KVA output, KW output, power factor (PF), engine & generator gauges in real time. Larger generators often have a communication capability for remote monitoring and starting. 

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