Our Service

    1. Your inquiry related to our products or prices will be replied in 24hrs
    2. Professional and excellent sales team.
    3. OEM&ODM, any your customized lightings we can help you to design and put into     product,protection of your sales area, ideas of design and all your private information

Shipping

    1)Sample: door to door express shipping,  3-5days to arrive.

    2) Small batch order: air shipping,  5-7days.

    3) Bulk order: sea shipping,  20-35days.

Transportation

1. help assist your designated Logistics(DHL, UPS, FedEx)

2. We quote on EXW basis and if FOB is needed, talk with us.

3. we only accept port of departures which is within the boarder of China

Our Transaction Procedures

Step 1: A customer let ITSUWA know his/her expected specification of products and sends them and PO(Proforma Order) to salesman of ITSUWA. 
Step 2: ITSUWA makes PERFORMA INVOICE (PI) and sends it to client. 
Step 3: If the customer agrees with PI, he or she makes payment (sample/goods cost and freight charge) by T/T, PAYPAL, Western Union and shows us payment proof. 

Step 4: ITSUWA arranges production then shipment. 
Step 5: ITSUWA ships the order after the payment shows on ITSUWA account. 
Step 6: The customer receives the package. 

Step 7: Provide very good after sales service to all clients

Step 8: Contact Waggon Yin asap,Mobile: +86 17608407538(WhatsAPP /Wechat)  Skype: waggon.y(@)

Payment 

  1) T/T

  2) L/C

  3) Paypal

  4) Western Union

Customer Visiting

FAQ

   Q1: Why select ITSUWA?

     A:1) Many years OEM experience;

         2) High quality raw materials, safty & 3 years guarantee; 

         3) Large customer bases, high customer loyalty;
         4) FCC/CE/ROHS/UL certificate;

         5) Quick delivery & competitive price.

    Q2:  How to aging our products?

    A2: All led tube have been tested at least 24 - 48 hours before shipping.

   Q3: What are our delivery time? 

   A3:1) Sample order, 5~7days

         2) 500pcs,7~12 days

         3) 1,000pcs,10-12 days

         4) 5,000pcs,12-15 days

         5) 10,000pcs,15-25 days

   A4: 1) T/T (30% deposit, 70% balance before shipping)

 Q5: Will it be possible to print our logo and TM on your goods?

  A5:  Of course, no problem!MOQ 300pcs for customized your laser print, 

          and MOQ 500pcs for customized your box  label.