Q1. Can I have a sample order for led light?

A: Yes, welcome  to order samples before placing an order. I am sure high quality and favorable price will satisfy you.

Q2. What about the delivery  time?

A:Generally it is about 3 workdays for samples, and it is also according to your quantity.

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available.

Q4. How do you ship the goods and how long does it take to arrive?

A:  DHL, UPS, FedEx or TNT is accepted or according to your requirements. It usually takes 7days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led high bay  light?

A: Send the detailed requirements and then I will send the detailed information according to your requirments

Q6. Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, 3-5 years warranty range

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.