For container we will use EPE to charcoal bbq grill smoker ,then use the cartons to pack it.

But the sample is LCL ,so we will put the carton to a wooden case.It can make sure the charcoal bbq grill smoker are safety.

1.High quality service.

we have a 24-hour on-line consultation.So if you have any questions please feel free to contact us any time.

2.Complete QC system.

We will check each charcoal bbq grill smoker 4-5 times,so you can receive the high quality charcoal ceramic bbq grils.

3.Accept OEM:

We can sign your logo on the charcoal bbq grill smoker ,also can according your design to produce the grills,but it need MOQ.

Warranty

1.One year warranty on whole machine/parts

2.Free lifetime technology support on all orders

 1.Production department:

Why MOK Outdoor Co.,Ltd.

1. Strong OEM and ODM capability, customized color design is available,

2. Strictly quality control system, all our products should inspected strictly before delivery, customers carefree.

3. Rich product range, we not only supply protable kamado charcoal grill smoker bbq grills,ceramic bbq grills, gas grill, kettle bbq grill,Japaneses charcoal grill, barbecue outdoor grill but also offer complete bbq grill accessories,

4. Quick action,  All enquiry or questions will be reply within 12 hours.  you can connect with us .

1.How could I get morecharcoal bbq grill smoker informations from you?                                                                    

You could send email to amanda.wu @ for more details,

We will reply you within 12 hours.

2.Do you accept sample order?

Yes, we accept you buy sample first to view our quality.

3. What’s your lead time?

10 days for samples and 4 weeks for container normally;

4.Which size charcoal bbq grill smoker have?

We have 13inch ,18inch , 21inch ,23 .5inch  protable kamado charcoal grill in stock.

Customized size is acceptable for us.

5. Which charcoal bbq grill smoker color you have?

We normally have black , green , red,blue,dark red,yellow protable kamado charcoal grill in stock.

Customized color is acceptable too.

6.How can I receive your charcoal bbq grill smoker ?

1)   If you order small quantities(below 100KG).You can use DHL,TNT,UPS or other air express,        

The shipping time is usually 3-7working days

2)   If you order large quantities, we recommendyou use sea delivery, The shipping timeis usually 30-40days.

7. What’s your warranty for charcoal bbq grill smoker protable kamado charcoal grill ?

We offer 1 year warranty period for our smoker bb grills and life time technical supports.

8. How to become your sole agent of charcoal bbq grill smoker ?

When you reach our request quantities,you could become our sole agent in your country.For more details,please contact with us.

9. How do I control charcoal bbq grill smoker teperauture ?

You can control temperature by controlling the amount of air that enters and exits the Japanese kamado bbq grills. Our hibachi grills have a vent at the bottom of the grills and a vent at the top of the grills. Both vents are adjustable in some way so that you can precisely control the airflow. By controlling the airflow, you can control the temperature to within a few degrees. Normally, The bottom vent we use for general temperature control. The top vent we use for fine adjustment.

10.Will your charcoal bbq grill smoker surface be very hot when cooking?

No. you can touch the outside of our kamado when it's going, and you won't burn your fingers. They are safety for small children.