Technology

High TG epoxy resin enhance the toughness of whole rims,and also maintain the stiffness of carbon fiber.It also helpful to resist the deformation of speeder and continuous braking power .

Using high mould carbon fiber can deliver our desired stifness and tenacious.

Different part different layer up work will enhance the perfomance of whole rim and also reduce the weight.

F&A:

1. Do you accept Paypal ?

Yes, Paypal is available. Bank Transfer and Western Union etc is also available.

2. How long will my order be shipped after order confirmed?

Normally it will take around 12-15 business days to build new wheels. If we have your model in stock, it will need only 5-7 business days.

3. Does your company offer custom painting and decaling service?

Yes, we have professional designers for your painting and decaling. Just send us your logo design file or let me know your idea, we will produce the drawing to confirm before putting on the rims. We will send pictures for your confirmation before shipment.

4. Can I get any gifts when buying from you?

Yes, brake pads/ spare spokes will be sent along with your wheels.

5. I concern that I will have to pay high customs taxes if buying from you, yes?

Normally we will declare $120 in the invoice to help you pay less customs taxes if you have to pay. If you want to specify the value, just let me know, we are happy to help you.

6. How do I choose rim width among 20.5mm 23mm 25mm?

If you prefer lighter rims and ride faster, you can consider 20.5mm; if you prefer stronger rims and ride more comfortable, you can consider 25mm; if you prefer the best balance between lightness and stiffness, you should choose 23mm. ( 23mm is most popular choice for riders)

7. Can you guys make rims with Aluminium Alloy brake surface?

No problem, we are able to make carbon alloy rims. If you are used to braking hard, you may consider alloy brake surface – higher temp brake performance.

8. Can I Upgrade the hubs & spokes to lighter and better ones?

Sure, we have many choices for your upgrade options. We carry Novatec/ Powerway/ Bitex/ Chosen/ DT Swiss hubs and Pillar/ CN/ Sapim spokes etc. Feel free to contact us if you want upgrade.

9. You guys make road rims only? Can you do rims for MTB?

We are able to make rims for road/ track/ MTB/ DH etc.

10. Is internal hole available for your rims?

Yes, we can make rims in external or internal hole.

Just let me know your inquirements befor order.

11. What kind of tests do you do for your rims? UCI? EN? CE?

Our testing is EN 14781 standard. Besides, we are able to do UCI and other testing for your brands.

If you have any other questions, feel free to let me know.

Warranty:

· All our products are in good quality and under strict quality test before shipment.

· We promise warranty for quality in 18 months. We will repair or replace it free of charge if defective part was found in 3 months. You will only need to pay the shipping cost if the defects are found after 3 months and within 18 months.

· This warranty is non-transferable and valid to the original purchaser of the product only.

· The following improper use will void your warranty

· 1 Crashes and accidents

· 2 Misuse (off-road riding, jumping, trick riding, Cyclocross, etc)

· 3 Modification of wheels or Improper assembly

· 4 Tire pressure exceeding 140psi

· 5 Normal wear and tear

· 6 Improper follow-up maintenance or maintenance by an unauthorized technician.

· 7 Installation of parts or accessories not originally intended for, or not compatible with the wheelset as sold

· 8 Damage or deterioration on the surface finish or appearance which has no effect on the function

· 9 Damages caused by natural disaster

· This warranty does not cover

· 10 Normal wear items (bearings, skewers, spokes etc)

· 11 Surface finishes and cosmetic treatments (anodizing, decals, etc)

· 12 All other bicycle components

· 13 Consequential or incidental damages (where applicable)

· Warning: If you do not follow these guidelines the warranty will be void.

· 14 Use brake pads for carbon rims only. Change brake pads when wear is indicated.

· 15 Use high pressure rim tape for clincher wheels.

· 16 Clean rim surface and brake pads before you use your wheels.

· 17 Exceed the maximum tire inflation pressure recommended. Road: 130psi; MTB: 65psi

Return & Refund

The items can be returned and refunded in original condition within 15 days after the products received. Please be noted that free return or refund just applys to products which are damaged in transit or due to manufacturing defective reason. We will NOT accept unreasonable return or refund.

Crash Replacement

If our wheels are crashed within 1 year under normal usage, we will replace new wheels for you.