FAQ                                                        

1, What is your MOQ(Minimum order quantity)?

1*40HQ usually.

2, What is your delivery time?

Within 45 days for first order, 35 days for repeat orders.

3, What is your payment terms?

a) T/T: 30% as deposit, balance before shipment.

b) L/C: 100% L/C irrevocable at sight.

c) Negotiable.

4, What is the guarantee of your products?

We offer 2 years guarantee for the whole unit and 3 years’ for the main parts.

5, What is the packing of the products?

Strong export carton.

6, Can you do our brand?

Yes, we can.

7, What is the material of the logo?

As your requirement.

8,What kind of voltage and frequency is available?

220V & 50Hz,

110V & 60Hz,

220V & 60Hz,

Above three are usually available and others as your requirement.

9, Can you do our country’s plug?

Yes, we can.

10, Can you make the printing artworks (such as user manual/packing/rating label) in our language?

Yes, we can.

11, Can you offer CKD/SKD for our products?

Yes, we can do CKD/SKD.

12, Can we order samples?

Yes, sample is available.

13, How about your after-sales service?

In general, we provide 1% spare parts for free together with your bulk products and according to our experience; it would be enough for your need.

How to order sample?

Q: Sample quantity

A: 1 set usually, 2 sets maximally.

Q: Sample price

A: Different than the container price. Usually 100USD higher and similar to the market price.

   (The price difference will be returned to customer in their later mass order payment)

Q: Sample delivery time

A: About 35 days after 100% T/T payment.

Q: Sample transportation

A: Can be arranged either on customer's side or ours.

(If need us to arrange transportation, please inform us with destination.)