A: Sample service:

1, New customer will pay for the sample fee and freight cost and will be deducted after order be placed.

2, Customer who turn over of the year more than usd500,000.00,  Not more than two samples or vlaue not more than usd150.00 can be provided for free. Not included freight.

3, Customer who turn over more than usd1,500.000.00, Not more than ten samples or value not more than usd500.00 can be provided for free, including the freight.

4, Customer who turn over more than usd2,000.000.00. Sample provided by free.

B:After service:

1,prorduct  problem which is not able to sell, We take full responsiblity to compensate customer lost.

2,product with small problem and not effect on selling of products,We will compensate customer by spare parts or the same value of spare parts, or make discount for our products.

3,After long time usage not more than 2 years, We will comensate the spare parts for free.

4,You can sent email directly to our after sale service. When we received you claims,we will process it immediately within 8am-6pm everyday.