Q: Do you accept OEM special orders?

A: OEM special order is also available because we have our own factory, which is a leading manufacturer in this area with 15 years’ experience;

Q: What is the real delivery time of your factory?

A: 5 to 7 days for general series products, meanwhile, batches products & customized products would need 30 days to 60 days based on different conditions;

Q: How do you ensure the quality of your products?

A: Generally, our equipments are the most durable type our customers at home or abroad. With our experienced quality control team, we are trying to offer you the product with best quality. However, we do recognize that there do have small amount of the product which may got faulty or damaged for different reasons;

Q: How does your after-sale service work if the product got damaged?

A: In the guarantee time 36 months, our general after-sale service is changing the damaged parts, but if the damage could be repaired by slight cost, we would wait for the customer's bill for the fix cost and refund this part of cost.(note: wear parts do not include.)

If you have any other question for disk granulating machine, please feel free to ask! We will provide your best service in 24 hours. Welcome to your enquiry and visit to our factory!

Company Introduction

Our company has mechanical design, machine manufacturing, and high-level professional technicians. Besides, we take possession of a strong workforce team who has rich experience in installing and producing with scientific management methods and complete quality assurances system, which guarantee us to finish each project reliably. 
We have good sales markets in North America, Africa, East Europe, East and South Asia and other countries and regions. Honest and trustworthy is our service motto. We strengthen communication to our each customer more efficiently and cost-effectively, shortening the reaction time of the market, speeding up technological innovation, carrying out strict quality control and reducing production costs to benefit each client. 

our service of disk granulating machine

Our company undertakes the design, production, installation, commissioning, renovation of old 

equipment, formulation technoloy training of personnel turn-key projects.

Terms of price: FOB CIF CFR 

Packaging term: nude cargo OR wooden case

Terms of Payment: T/T, L/C AT SIGHT, WEST UNION

Time of delivery: 7 days after receiving deposit 

MOQ: 1 SET