Q: Can I get samples? Is there any charges?

A: Yes, you can get samples. However, the charge for delivery is subject to you.

Q: How can I get a quotation?

A: Please provide us the information below to get quotation faster.

1. Quantity (PCS)

2. Dimension of your label stickers. (It will be faster if you provide us your artwork for reference)

3. Material and printing colors.

4. Other requirement of your label (ex: scratch-off, QR code, serial number..)

5. Limitation of your label roll. Such as Outside Diameter, Cord Size if you choose to print your label on roll. Due to each label applicator has different maximum outside diameter, core size, as well as unwind direction. Please check your equipment for exact specifications.

Q: How long is the delivery time?

A: For small quantity labels, we will deliver by express like Fedex, DHL, or SF Express. Normally it takes 3-5 working days. For large quantity, we will delivery by air or sea. Generally it takes 3-14 working days by air way, 3-30 days by sea. However, the delivery time is affected by the final destination and flight/ship schedule.

Q: What format of artwork should I provide?

A: Please provide us .ai , .pdf, file type in order to speed up your order.

Q: How do I pay for my order?

A: You have to pay 30% of your order before production as deposit and 70% before shipment. You can pay your order by PayPal, T/T, or irrevocable L/C at sight.

Q: How do I know whether my labels are delivered?

A: We will provide tracking no or B/L number to you as we ship your labels.