Products picture:
Steps of order an stair from us:
1, discuss style, material and surface treatment for material;
2, we provide our recommendation and qutoe the price according to agreement;
3, we provide detailed designed drawing as per project plan;
4, we update the drawing details according to discussion and request from clients;
5, confirmed order, we start production against deposit payment;
6, we finished separate part and start complete trial installationn for stairs;
7, we send pictures for trial installation and after clients agreement, we start package;
8, we arrange for shipment after balance payment;
9, clients get products and check if there are any damage during shipment; (we will buy ensurance for each order); If yes, we contact with insurance company to deal with claims.
10, clients open package and check if every parts of stairs send to jobsite;
11, clients start installation; (if needed, we can provide installation guidance)
About complaint:
1, damage during shipment, we will ask insurance company to deal with claims;
2, if less accessories or material because of our fault, we will send by our charge;
3, if any incorrect products according to final drawing, we will reproduce products or get back of payment;
4, if damage from imporper installation, we can produce material for free and clients response for shipment;
About standard:
Normally we follow us construction standard, and some other reginon have special request for stair or material like Australia. After our drawing, we will ask clients to confirm if the design follow local standard.
Products Details
Before delivery, we will have a Installation Test of your purchased goods. We do that to make sure all we offer are in good condition, that is the perfect quality we want to control.We mainly ex port to Australia,European countries, our products meet with the Australia standards.
Sample Time & Charges
1. Sample Time |
1) Ready samples could be offered immediately |
2) Samples need to make based on client’s request, 7-10 days after getting sample charges. |
2. Transportation |
Samples can be sent by DHL/FEDEX/UPS/TNT/EMS etc according to client’s request. |
3. Sample Charges |
Samples could be charged depending on different items, refunded after order placed. |
Company Advantage
1). Fast Response We answer all inquiries quickly within 12 hours, whether they arrive via email, fax or letter. |
2). Competitive Prices Our large volumes of production allow us to offer excellent prices. |
3).Strict Quality Control We inspect all the goods before shipments to ensure that the quality is as guaranteed. |
2).Respect to Delivery We gain the greatest capability to ship on time and accurately with our computerized management system in the industry. All the deliveries will not exceed 30 day. |
3).Strong R&D Team We are always researching and developing innovative products to provide our clients with new opportunities in their markets. |
4).Professional After-Sales Service Regular order tracking & customer interaction make us build a good reputation in the worldwide markets. |
If you have interest with our products, Please stick the “Send” below.