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| 1. Standard Service: |
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Our factory provide the service for the customer forever, if the customer need operation help, can contact us by MSN, Skype, Email and Telephone at any time, we provide 24 hours on-line service. |
| 2. Installation: |
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Our factory can send our engineer to the customer’s factory install, commission and training freely .The customer provide the double trip tickets, food and accommodation for our engineer. The customer also can send the engineer to our factory to learn the operation and maintains freely. |
| 3. Quality Guarantee: |
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Our guarantee time is 36 months from B/L Date ,If any component is damaged during guarantee time,we can send the component to the customer By DHL,TNT freely. |
| 4. Order Processing: T&L Brand 330mm CNC full automatic C-33 Metal Bandsaw machine |
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Q:Are you a factory or trading company?
A:We are the manufacturer and we have more than 20 years factory experience. And we welcome you to visit us.
Q:How to place order?
A:Please have a complete discussion with sale representative before order.
Q:What are the payment options?
A:L/C at sight and T/T. Please discuss with us if you need other payment terms before order.
Q:How to receive a quotation?
A:Please send us inquiry via Alibaba or send to our email directly and offer your company information to us.
After receiving your inquiry, we will reply within 24 hours to fulfill your requirements.
Q:How to choose a suitable type/ model of machine?
A:The detail catalog can show common specification of machine,
If you want to customized the products, you can show us your detailed requirements and discuss with sale representative.
Q:Do you accept customized order?
A:Yes, machine specifications can be customized.
Q:Which kind of materials can be processed on this machine?
A:Different machines can use different materials. If you want to know more information, please contact with sale representative.
Q:Do you have overseas service?
A:No ,but we normally help our customer to solve the problem through phone ,e-mail ,Skype and internet video. We have one year guarantee ,within two year, if the component of the machine broken, we offer the component freely, but the delivery fee should be paid by client.