Customer Feedback/Evaluation System Advantages:
1.Counter Staff can log in by Staff Number,to realize real-time monitoring, to find and check the problem timely.
2.Can achieve the centralized management of the feedback data collected from different Branch or Site and real-time updates,the managers can query, statistics and progress the chart analysis.
3.we can take advantage of the existing the OA Office network resources, box, simple to maintain, easy to use, software compatibility.
4.The system runs under the WINDOWS platform, easy to operate, good stability.
Software Including:
Q-easy Customer service Feedback/evaluaiton system front desk terminal integrates several functions into the device: Welcome,Service Evalution,News, Opinion survey, Information Searching, Advertising&Display, Immediate Broadcasting, Queuing Number display, Password enter .Customer service terminal can not only improve the service quality, but also can provide interface to combine with client’s business system, so as to realize the overall digitization , networking and unifying of the content and management.
Terminal Description and specification:
| Monitor | 7 inch SamSung LCD and Touch Screen, Serial Port and USB port, SD slot |
| CPU | RMI AU1250 |
| Storage: | 128M DDR RAM |
| 1G Nand Flash | |
| Monitor controller: | High performance |
| Chart advance | |
| System Bus: | 533MHz |
| USB ports: | 2 USB 2.0 |
| Sound card: | Ac97 |
| Serial port: | 1 COM port |
| BIOS: | Flash BIOS |
| OS: | Win CE |
| Power supply: | DC 12V/1A |
USB port, MINI USB port, 4-one card connection, MINI SD card port, Audio output interface, loudspeaker output inside
Widely used in Banking,Government,Restaurant,Publice Service Institute,Education Instituation,healthcare and some department who care about the service quality and wanna to promote their business
