Our goal is to make sure you are a happy customer and pleasant shopping with us.
If you are satisfied with the purchase and our total service, your comment is very important in our business success. If you are not satisfied with your purchase in any way, Please give us the opportunity to resolve any problem.
We understand the concerns and frustrations you might have, and will try our best to figure out the issues

1)Payment Terms: Paypal, Western Union, Trade Assurance, T/T.
2)Packaging : Gift Box Package ( Customized Package Acceptable)
3)Lead time: 3-5 working days after payment done, for OEM/OD order, lead time around 7-10 days after sample confirmed
4)Shipment Terms: DHL, FEDEX, UPS, EMS, we accept drop ship via china post mail, hk post mail. For Air Shipment, Please choose your favorite, shipping method according your detail requirement. The shipping discount is different in different seasons and depend different weight, we will choose the cheapest and safest way according your detail quantitie.

Q: How can I get the latest price?
A: 1)You can directly send inquiry to us by Alibaba
     2)you can directly send email to us for enquiry, our email is doublepow -
     3) Leave message on the trademanager - doublepow
     4)You can call us directly , but in order to get a exact price, it is better sending all your detailed requirements by email, so that we can analyze before quotation.

Q: When can I get the price?
A: We usually quote within 24hours after get your inquiry. If you are urgent to get the price, please call us or tell us in your email so that we can handle your inquiry priority.

Q: How can I get a sample to check your quality?
A: After price confirmation, we can provide samples for your testing.

Q: What is the lead time for mass production?
A: It depends on the actual situation: If with stock, the lead time will be 7~10days. If without stock, that will depend on your order quantity, usually within 15-20 days.

Q: What is your payment term?
A: We can accept T/T, L/C, PAYPAL,Western Union, etc.

Q:Can you make customized models?
A: Of course. We have professional engineers that can give you the most suitable solution according to your special requirements.

Q: How about the mode of transportation?
A: We can ship the goods by air , by sea or by express. We also can provide our own forwarder for shipping which can save delivery cost for you.