1. Product ordering process:
Product details communication and negotiation - Contract signing - Payment of down payment (30%) - Contract takes effect on the same day - Delivery of foundation drawings - Start of product production (buyer's foundation construction begins) - Manufacturer's product production is completed (buyer's foundation production is completed) - Inspection - Payment of remaining payment (70%) - Shipment - Manufacturer's installation, debugging, and delivery.
2. Installation Services:
On the day when the equipment arrives at the installation site, the installation personnel from the manufacturer will also arrive at the site to be responsible for the installation and debugging of the equipment. The customer will be responsible for the food and accommodation expenses during the installation period, as well as the water, electricity, lifting equipment, and labor costs required for the installation. Please be kind to the installation personnel who are away from home. In a strange environment, you are friends of the installation personnel. Please understand each other, communicate politely, and take care of each other. Our company would like to express our gratitude to everyone first!
3. After sales service:
After settling the remaining balance of the product, the free warranty period of the product is one year. If the equipment malfunctions within one year, only the accommodation and food expenses of the maintenance personnel need to be borne; Free of material and labor costs; Collect material fees, labor, and travel expenses after one year.
4. Return Agreement:
Due to the fact that amusement equipment is a special product that occupies a large area and generally has customized colors, appearance, specifications, functions, etc. according to customer requirements, the buyer cannot terminate the contract after it takes effect. Once the contract is terminated, the down payment will not be refunded; Before shipping, please ask the customer to inspect the goods and ship them if they are satisfied; After shipment, no return is allowed; So please carefully read the order contract agreement and understand the difficulties faced by the manufacturer. Hope for a pleasant cooperation!
5. Regarding price description:
The prices of all our company's products do not include taxes, shipping costs, fences, foundations, ceilings, operating rooms, and other additional devices.
6. Regarding color difference:
The product images are all taken from real objects. Due to different lighting and display, there may be color differences. Please refer to the real object for accuracy.
7. Regarding transportation:
Our company is only responsible for loading vehicles and contacting transportation vehicles on behalf of customers. The transportation fees vary from place to place, so the shipping costs are paid by the customers themselves. After the goods arrive at the installation site, the customer unloads them themselves and is responsible for the safety of the goods.