Our service
1. We provide 24 hours consult service
2. Suppling professional technical support
3. Aiming at Siemens System,we provide 3 years gurranty
4. Other necessary service that you need
The main structure characteristics
⑴ Base, sliding block, working bench, vertical column , spindle box and other main basic parts adopt HT300 cast iron; base is box type structure with symmetric compact and reasonable structure which ensures the basic parts of the high rigidity and bending resistance performance.
⑵ The guide rail of X, Z, Y axis are use Taiwan HIWIN company's heavy load linear ball guide, has the advantages of fast speed, Eliminate intermittent creep, high rigidity, low friction, low noise , low temperature rise and so on.
⑶ Z axis matched with counterweight to keep balance, which ensure the spindle box running smoothly and stable; Z axis drive motor matched with electric brake device
⑷ The feed of X, Y, Z direction adopts the inner loop preloading large-lead ballscrew with double nut so it is of high feed speed. The drive motor connect with screw straightly via elastic coupling.
⑸ The spindle unit of the machine tool is high speed, high accuracy, high rigidity, with large load carrying capacity of axial and radial, and the maximum speed of up to 8000rpm.
⑹ Spindle is of central blowing structure. When the spindle releases tool , the high pressure gas is used to clean the main shaft, so ensure the precision and service life of the tool.
⑺ Guide rail and ball screw of X, Y, Z direction are all use protection device to ensure that the screw and the guide is clean and the accuracy and life of machine tool's transmission and movement.
⑻ The machine tool external protection of machine tool uses the full protection structure. It is convenient operation, safe and reliable, and nice shape.
⑼ It uses a reliable device which is automatic and centralized to lubricate. It can lubricate automatically and intermittently to all lubrication points of CNC lathe.
Jinan Hankui international trade co., ltd, which is the subsidiary corporation of Shandong Hunk precision machinery Co., Ltd., is a CNC machine tools company, located in the beautiful capital Jinan city, integrated with manufacturing, processing and sales. It was set up by the former Jinan Machine tools factory employees. It has a subsidiary corporation Jinan HANKUI International Trade Co., Ltd. The plant area is about 10,000 square meters. We have a number of R&D persons and technicians who have more than 20 years experience of machine tool design and assembly. We have mastered the advanced machine tool technology and were dedicating to service customers domestic and abroad and welcomed deeply.
Q: Do you have after sales support?
A: Yes, we are happy to give advice and we also have skilled technicians available, We need your machines running in order to keep your business running.
Q: Once we've bought a machine from you, are you able to supply us with material?
A: We can assist you in finding the appropriate materials to suit your machine
Q: Do you sell only standard machines?
A: No, most of our machines are built according to customers specifications, using top brand name components.OEM is acceptable
Q: Do you have a warranty on your machines?
A: One year warranty excluding electrical components.
Q: What sales terms do you have?
A:T/T, L/C,West Union.
Q: Do you have instruction manuals?
A: We provide you with instruction manuals, electricity layouts, civil requirements, and machine drawings or Video Support,
Q: Once machine arrives at our factory what happens then?
A: We will send you a technician or engineer that will commission and install your machine, with training for your staff if required at a separate fee.
Q: What do I need to offload my machine from the container?
A: You are not responsible for the offloading of your machinery, and it is recommended that you use a reputable rigging company.
Q: What kind of controls/Parts do you use on your machines?
A: AMS, OMRON, Schneider, Siemens, and ASK,ABBA,OPTIMA(ITALIA),HSD
Q: What is your delivery time?
A: Depending on the type of machine, duration of 10 days to 45 days from date of order.
Q: Do we receive any updates while machine is in the manufacturing process?
A: Yes.Regular updates on progress will be sent to you.