Package:
-There’re different packages of our beauty machines:carton box,aluminium alloy and wooden box.
-No matter which package,there’s cood foam inside of the box to protect the machine during the shipment.So there’s no worry of any damages of the machine For this home use ipl machine,we use proessional Aluminum box.
Delivery:
-Ship by express(door to door)(dhl.tnt.ups.fedex.ems)
-Ship by air express to airport
-Ship by sea
We are major in ipl machine series,808nm diode laser machine series,lipo laser machine,co2 fractional laser machine,spider vein removal machine,cryolipolysis body slimming machine,multifunctional beauty machine,PDT LED machine and so on.
Now we founded our new factory,also some new products released to market this month. If you have a demand in near future,you can conside it.
1. Do you have any warranty?
Yes, we have. 12 Months free replacement warranty for spare parts(not including consumables), Free maintaince lifetime.
2. How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat (Google talk, Facebook, Skype). Please contact us once the machine has any problem. Best service will be offered.
3. What certification do you have?
All of our machines have the CE certification which ensures the quality and safety. Our machines are under strict quality management to ensure good quality. Because we fully understand that it will be a great trouble if machine have any problem during working at oversea.
4. Will you teach how to use the machine?
Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensure you whatever problem and whenever you meet, you can solve easily. It is easy to operate by anyone with the instructions.
5. How about the shipment?
The machine will be shipped within 2-3 days after the receipt of your payment.
6.Do you have OEM service?
Yes,ODM/OEM service are avilable here. We can make some changes on machine according to client's requirement,including Logo,language etc.
1. Always keep the laser and fiber in a clean environment to avoid dust.
2. Clean all the dust on the fiber ends and output coupler before you use the laser.
3. Remove the output coupler's cap when you are going to install the fiber.
4. Remove the caps on the fiber ends when you are going to use it.
5. Clean the both fiber ends with alcohol + cotton ball before you use it.
6. Do not keep the fiber ends or output couplers in the air for too long time.
7. Do not plug-in & plug-out the fiber frequently.
8. No need to remove the fiber every time you finish the treatments. Just keep the fiber connected and this can avoid dust into the output coupler.
9. If you don't use the laser for a long time, you can remove the fiber and put the caps on.