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FAQ
Q1: What is the Warranty for the lamps?
A1: For the lamps,we have 3 years warranty.If any quality problems on our side occured in this period ,we will take on the shipping cost and replacement.
Q2: What is color temperature?
A2: Laendi's LED Lighting offer lamps in warm, natural, pure and cool white with color temperatures measured in Kelvin (K). The lower the color temperature is, the warmer the light given by the LED:
Warm white = 2800K-3200K
Natural white = 4000K-4500K
Cool white = 6000K-7000K
Q3: What is CRI?
A3: CRI is a figure which feedback the real objects colors.Higher CRI with higher cost.For LED tubes,the CRI is mostly 70-75Ra,and 80Ra with higher cost.But there are some suppliers write a high data to attract clients,please note.
Q4:Is there cheap shipping cost to import to our country?
A4: For small order,express will be best.And for bulk order,sea ship way is best but take much time.For urgent orders,we suggest via air to airport plus our ship partner send to your door.
Q5:Can we get support if we have our own market position?
A5: Please inform us your detailed mind on your market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.
Trading Process
Shipping opinions
1. Express: Such as DHL, EMS, UPS, TNT, FEDEX etc.
2. Air Freight: When you order more than 100kg which will be more economical than express.
3. Sea Transportation: We update sea transportation once we know whichsea port is good to
delivery.
4. Agent designated by client: Please tell us the contact details of your shipping agent.
Our services
1.Your inquiry related to our products or prices will be replied in 24hours.
2.Well-trained and experiences staffs to answer all your enquires in fluent English.
3.OEM&ODM, any your customized lightings we can help you to design and put into product.
4.Warranty: 3 years and ensure high brightness and lifespan.
5.Research and develop by ourselves with good material.
6.Specialises in producing T5 LED Tube, Led Panel Light, Led Downlight, Led Wall Washer, Led
Floodlight, Led Cabinet, Led Spotlight and so on.
Aftermarket Service E-mail: laendi-sales2@laendi.com
Technical Support E-mail: buddyg@laendi.com
Complaints and suggestions E-mail: Sandy@laendi.com