Packaging &Delivery * Payment Term
1.Plastic bag,small white box,yellow outer carton
2.Send to the client by express,DHL,UPS,TNT,Fedex or as client request
3.Payment Term:T/T,Westen Union,Paypal
Application:
1.Show window, jewelry store, Jewelry Counter, display counter,
2.Display cases, watches, exhibit hall, showroom, museum,
3.Display shelves, hotels, lounges,
4.Department stores, commercial plazas, cafes, western restaurant and high class scultpures ,crafts projection etc
Instruction:
1.Please mention the positive terminal (the red) and the negative terminal (the black) when connecting.
2.If you want to add or reduce lamp,it must use series connection.
3. when installing make sure the power is off.Before connecting lamp and LED driver,collide the two lines to release spare power.Only after this procedure,then to electrify.
4.Don't pull the line crudely.
Good services:
1. Good after-sales service,warranty 2 years.
2. Your inquiry related to our products or prices will be replied in 24hrs.
3. OEM&ODM, any your customized lightings we can help you to design and put into product.
4. Distributoership are offered for your unique design and some our current model
5. Protection of your sales area, ideas of design and all your private information
FAQ:
Q1. Can I have a sample order for LED light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for LED light order?
A: Low MOQ, 1pc for sample checking is available
Q4. how do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. how to proceed an order for LED light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on LED light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: how to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. for defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
