Packing
There’re different packages of our beauty machines:carton box,aluminium alloy and wooden box.
For this machine, we use professional Aluminum box.
No matter which package,there's foam inside of the box to protect the machine during the shipment.So no worry of any damages of the machine.
Delivery
Delivery Detail: Shipped in 5 days after payment
We will delivery our IPL SHR beauty equipment by following ways:
---Ship by express(door to door), we used DHL, TNT, UPS, FEDEX, EMS
---Ship by air express to airport
---Ship by sea
1. Do you have any warranty?
Yes, we have. 12 Months free replacement warranty for spare parts(not including consumables), Free maintaince lifetime.
2. How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam,online chat (Google talk, Facebook, Skype). Please contact us once the machine has any problem. Best service will be offered.
All of our machines have the CE certification which ensures the quality and safety. Our machines are under strict quality management to ensure good quality. Because we fully understand that it will be a great trouble if machine have any problem during working at oversea.
4. Will you teach how to use the machine?
Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensure you whatever problem and whenever you meet, you can solve easily. It is easy to operate by anyone with the instructions.
5. How about the shipment?
The machine will be shipped within 3-5 days after the receipt of your payment.
6.Do you have OEM service?
Yes,ODM/OEM service are avaliable here. We can make some changes on machine according to client's requirement,including Logo,language etc.
In a word, we will do our best service for your demand after you purchase IPL SHR hair removal machine.
1. All products are strictly tested before sale. We can guarantee one year free repair from the date of purchasing. During the gurantee period, we will repair the machine by free if the mulfuction is caused by the quality of our product.
2. The stabdard of operation and environment should comply with the production specification.
3. Mulfunctions caused by the following reasons are out of the scope of our guarantee.
a. Mulfunction caused by the abused operation.
b. Mulfunction caused by other artificial factors like move or tear down in proper motion, or collision. etc.
c. Energy reduce caused by wet environment and dust.
d. Mulfunction caused by uncontrollable natural force.
We have our own research and development department and our own factory so we can provide OEM and ODM service for the distributors all over the world.
Everything is based on customers' demands. Exquisite technologies, professional training and considerate services are combined to adequately personify each product, to increasingly perfect techniques, and to bring your hearts closer to our hearts.
Hope we can have a chance to have a long term cooperation.Sincerely welcome all friends in this industry to our Company; let's create a better future on esthetics industry.
