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Packaging & Shipping
1) We take great care in packing every detail to ensure safe shipment to you .Therefore please check the package before you sign to
receive it, if it is broken or damaged, you can make a record with the carrier.
2) At the same time, you can take a photo and send to us, we will solve the problem for you at the first time.Shipping by China Post
Air Mail, usually need about 15-40 business days arrive.
3) If you need the items urgent, please choose shipping method EMS and pay extra shipping cost (shipping time 3-7 working days).
Custom Tax Duty
1) To ensure you receive upon zero or minimum tax, we could declare as "toys/gift" with low value.
2) Maybe order will incur additional import duties. Taxes or other customs related fee.
3) Import duties, Taxes or other customs fee will be collected by the shipping company upon delivery.
4) Suppliers are not responsible for delays caused by the customs in your country.
5) Additional costs or delays may occur during international trade.
6) We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving
negative feedback.
Our Services
1) 12 months warranty. Buy with confidence (excluding the accessories)
2) If the item is defective, please notify us within 7 days after receive. Do not open dispute without communication.
3) If you are not satisfied when you receive your item, please return it within 15 days for a replacement or money back. Please contact
our after service staff before return it.
4) If item is defective in 1 month, we will shoulder ONE WAY freight sending you a replacement after receiving returns. Or offer refund
(not include freight) after we receive the defective item.
5) If item is defective after 3 months, you can still send it back to us. We will Repair it for you after receiving the defective item. But
you have to pay the extra shipping fee.
Company Information
FAQ
1) All products are 100% original NEW and tested before shipment.
2) If you are satisfied with our products and service, Please leave us a Great feedback.
3) If you have any problems or question regarding your transaction please contact us before leaving any type of feedback.
4) All emails will be answered within 1 work day. If you do not receive our reply, please kindly re-send your email or complaint to manager.
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