We are manufacturing of reliable and durable small home appliance,such as high-quality electric fan,electric heaters,juicer,mixer,humidifier,LED light and so on.
Here are some of our products showing,if you want to know more in detail,please contact our salesman.
Our Strategies Business Partner
Our sales markets include regions and countries in Europe, North America, South America, Middle East, Southeast Asia, and Africa.
We will offer you different box die cut for your choice. Or if you have special design is available. All details about the products, buyer infomation, logo ect will show on the box for you. And we will use the best material for your packaging.
Trade detail | |
Warranty | 12 Months |
Payment term | T/T 30% deposit with balance payment against shipping docs. |
Payment way | T/T L/C Cash |
Delievery time | 15-30 Days after receiving deposit |
Packing | As buyer require |
Shipping | As buyer require |
1. Purchasing
How could I buy the products I need if there is no price in the website?
Buyers need to send required product details to us via e-mail, and then we will provide reasonable quotations as request.
How long could I get reply of my enquiry?
Buyers will get a reply within 24 hours.
What kind of warranty you offer?
We provide 12 to 18 months warranty for all products.
How is the after sales service?
A. We have a huge team which is in charge of after-sales service, also a service hotline dealing with buyers’ complains and feedback.
B. We offer 24-hour online service to help buyers solving problems.
C. We offer buyers updated market information regularly.
D. We offer full- package service for those buyers visiting Mast.
2. Payment
What are the terms of payments you offer?
Payment of the goods should be set in USD or RMB on the basis of goods exchanging. We accept payment of T/T,L/C and cash only.
How to apply refund?
Once the PI has been confirmed and your ordered goods are ready, a refund will not be available for a canceled order. But we will refund to you in time the the case that we could not offer the products required, due to the shortage or unavailability.
3.Shipment
How long will it take to deliver goods?
We will start preparing goods upon receipt of buyers’ T/T copy. After receiving your full payment, we will deliver the goods within the deadline which both parties agreed.
What kind of packaging you offer?
During the packaging process, preventive measures will be taken by us to assure that the goods are in a good condition during storage and delivery.
What kind of transportation methods you offer?
Due to the relatively large volume of goods. We will confirm the transportation and freight with buyer.
How about the insurance during transportation? How to deal with the responsibility?
Buyers should take the full responsibility for shortage of goods if the goods are checked by any custom during transportation. During transportation, if goods are missed because of having been detained by custom in China, all loss thus occurred should be borne by us; if missing or detained of goods are occurred in other country except China, all loss should be borne by buyers.
4.Goods Return
What conditions should be considered to return goods.
A. Goods were delivered by Mast.
B. Goods are within warranty.
How long will you take to deal with the returned goods?
We will provide the first feedback within 5 working days.