Q1: Are you trading company or factory ?
A: We are factory.
Q2: How long is your delivery time?
A: Generally it is 15-25 days ,and of course, it is according to the quantity.
Q3: Do you provide samples ?
A: Yes, we are honored to offer you samples for quality check.
Q4:Can I use my logo(sticker) on the electric bike?
A:Yes, we can make customer’s logo(sticker) on the electric bike for one full container order.
Q5:How to delivery to foreign buyer?
A:For sample order, the customer can select by sea or by air. For full container order, by sea is the best choice.
Q4: What is your terms of payment ?
A: Normally we use TT and L/C .
Q5:Can I mix different models in one container?
A:Yes, we accept different models in one full container.
Q6: How does your factory do regarding quality control?
A:Quality is priority. our staff always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.
Q7:Will you deliver the right goods as ordered? How can I trust you?
A:Yes, we will. The core of our company culture is honesty and credit. Our company has been alibaba's Gold supplier since 2014. We have never got any complaint from our customers.
Q8:Need I buy spare parts for first order?
A:Yes, you need to buy some spare parts for future service. The quantity depends on your electric bike order. We will give you advice when you need.
If you have any another questions, pls feel free to contact us as below: