Q1.Are you a factory or a trading company?
A: We are manufacturers for electronic business line over 12years.
Q2.May I have a sample order for testing?
A: Yes,sample order is acceptable to test the quality(mixed samples included).
Q3.What about the lead time for the order?
A:Sample order about 1-3 days, mass order time about 7-15 working days.
Q4.Do you have any MOQ limit for order?
A: Low MOQ, 1pc for sample checking is available
Q5.How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT and it takes about 3-5 days.
Airline and sea shipping also optional.
Q6.May I use my own logo on the products?
A: Sure, OEM orders are warmly welcome and please let us know your logo design firstly.
Q7.Do you offer guarantee for the products?
A: Yes, 1 Year guarantee for our products.Every product will be tested before shipment.
Q8.What is your after sale service?
A:We perform QC check for every process of production and third party inspectors are welcome before shipping.
In case there is still any defect items slipped,pls notify our sales representative in 7 days after receiving the goods, if it is
factory defect, we will send replacements or repair or refund for that defect pcs.
Q9.Which methods of payment can be acceptable to you.
A: We are the Alibaba Trade Assurance Supplier, we would create an Alibaba Trade Assurance Order for you, then you can pay by VISA, Master card or T/T.
Q10.Which certificate you have?
A: Most of our current products with CE&FCC&RoHS certification, meanwhile we assist you get the other certifications you need.