ARP-EG-0013

ARP-EG-0019

1. Are you a trading company or a manufacturer?
 We are a manufacturer. We warmly welcome our customer to come and visit us.

2. Do you have any certificates?
Yes, ISO9001- Quality Management System.

3. Do you support OEM ?
Yes, we do both OEM and ODM.

4. What warranty do I have?
Products will be 100% inspected before shipment.
Any defectiveness will be replaced or compensated.

5. How long is your delivery time?
For mold: 30days
For order: 20-30 days depends.

6. Is sample available? How long is the sample time?
Yes, sample is available & free.
Time: 1 days as soon as mold is confirmed.

7. What is your payment term?
Mold: 50% down payment and balanced against samples confirmed.
Order: 30% down payment and balanced before shipment.

8. What payment methods do you accept?
We accept TT, PayPal, Western Union, LC, e-Checking, Credit Card.

9. What logistics service do you offer?
We are offering EXW, CNF, CIF, DDU and DDP, by sea, by air, by sea, or by express.