NOTICE:
1、please contact with us before you buy it. Email: xinpengjx@gmail.com TEL:86-18233067722
2、worldwide shipping(except some countries), it is not free shipping,
3、We are not responsible for any custom duty or import tax and not responsible for custom clearance thing on any country or custom delay.If the parcel is return back due to the buyer’s refusal to pay the above fees, we would not resend the parcel until the buyer complete those fees and pay all the return and resend cost. Buyer can not cancel the order or request refund based on the above reason.
SHIPMENT:
1、We only ship to confirmed order addresses.You order address must match your shipping address.
2、Service transit time is provided by the carrier and excludes weekends and holidays.Transit times may vary, particularly during the holiday season.
3、If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you with a reply as soon as possible.
4、Due to stock status and time differences, we will choose suited mode of transport for fast delivery.
RETURN＆REFUND
1、You have 7days to contact us from the day you receive it.If you find you can not use our product properly, please tell us first. We will define the problem according to your description. You also need to send us video and photo to show your problem, we have to define what the problem according to your video. We will try our best to solve problem. Not every problem need to be refund or exchange. we need communication firstly.
2、If we find out the problem is caused by our product quality defect, we will take the responsibility to find solution for you.
3、If products are damaged by other objective factor or by subjective factors, we will not taking the responsibility of shipping cost of sending back. And we may charge for possible extra fee that taken place. But we will still help you to fix any problem first.
GUARANTEE:
12 months manufacturer’s limited warranty, if there is something wrong with it, please contact us without hesitation.
FEEDBACK:
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important, We request that you contact us immediately before you give us neutral or negative feed back, so that we can satisfactorily address your concerns.